Chi Tiết Tin Tuyển Dụng IT Helpdesk/IT support Tại ITECHWX COMPANY LIMITED
- Hà Nội: Tòa nhà Lancaster Luminaire, Số 1152
- 1154 Đường Láng, Phường Láng Thượng, Quận Đống Đa, Thành phố Hà Nội
Mô Tả Công Việc IT Helpdesk/IT support Với Mức Lương 800 - 1,000 USD
- Reviews issues and contacts customers to understand issues. Ensures customers stay informed as to the status/solution of their issue. Utilizes troubleshooting tools (e.g., event logs, and performance traces) to help resolve customer issues.
- Resolves or escalates multiple and varied customer issues. Documents technical work and research.
- Analyzes problems and develops solutions for customer needs using log analysis and other proprietary tools.
- Collaborates on cross-team and cross-product technical issues by working with resources from other groups as needed to resolve moderately complex customer issues.
- Uses automated tools to deliver solutions for a wide range of issues. Provides feedback on how to improve automated tools.
- Attends case triage meetings or case discussions to collaborate and share ideas to resolve problems.
Với Mức Lương 800 - 1,000 USD Thì Cần Những Yêu Cầu Công Việc Gì
Working hours (Fixed Night shift): 10PM-7AM
- Willing to work night shifts assigned by the manager, as well as during Tet and holidays (with a salary up to four times the normal rate)
Tại ITECHWX COMPANY LIMITED Thì Được Hưởng Những Gì
Cách Thức Ứng Tuyển Tại ITECHWX COMPANY LIMITED
Ứng viên nộp hồ sơ trực tuyến bằng cách bấm Ứng tuyển ngay dưới đây.
Hạn nộp hồ sơ: 27/02/2025
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