Chi Tiết Tin Tuyển Dụng IT Helpdesk/IT support Tại Công ty TNHH Esoft Vietnam
- Hà Nội: 348 Kim Ngưu, Hai Bà Trưng, Quận Hai Bà Trưng
Mô Tả Công Việc IT Helpdesk/IT support Với Mức Lương 10 - 15 Triệu
To manage and support users (hardware/software):
Troubleshoot system and network problems and diagnose and solve hardware or software faults
Install and configure computer hardware, operating systems and applications
Provide first level support to requesters e.g. answering via support channel, incident management, phone etc.,
Set up new users' accounts and profiles and deal with access issues
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Daily monitor incident management system, classify and modify all incidents in compliant with IT standards
Handle incidents within agreed service level agreements (SLAs)
Follow up with the system development team on various systems issues
2. Provide weekly incident reports to the department head
3. Deploy improvements and fixes to the network and applications infrastructure
4. Provide monthly reports on new IT assets to department head and Finance
Với Mức Lương 10 - 15 Triệu Thì Cần Những Yêu Cầu Công Việc Gì
Experience: 6 months - 1 year of working experience with IT Support/ IT Helpdesk position
Languages: Basic English IT language (good at reading and understanding, speaking and writing)
Good communication skills, patient personality.
Self-motivated with strong team skills, a high degree of punctuality.
Hard-working and good health.
Can adapt the working shift ( 5,5 days/ week rotate night shift )
Tại Công ty TNHH Esoft Vietnam Thì Được Hưởng Những Gì
- 100% SHUI in probation, premium healthcare package for individuals and family
- 12 AL/ year and 12 WFH days/year
- Daily meals provided
- Experience in increasingly challenging and engaging real-world marketing projects.
- Experience in an international company with the culture that encourages and fosters creativity, innovation, respect and equality
- Opportunity to learn from experienced leaders and managers
- Attendance in meetings, events, networking opportunities and training courses
Cách Thức Ứng Tuyển Tại Công ty TNHH Esoft Vietnam
Ứng viên nộp hồ sơ trực tuyến bằng cách bấm Ứng tuyển ngay dưới đây.
Hạn nộp hồ sơ: 28/12/2024
Nộp hồ sơ ứng tuyển tại job3s.online
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