Chi Tiết Tin Tuyển Dụng IT Helpdesk Tại ITECHWX COMPANY LIMITED
- Hồ Chí Minh: 6th Floor, VISTA Building 19 Tan Cang Street, Ward 25, Binh Thanh District, Ho Chi Minh city, Vietnam
Mô Tả Công Việc IT Helpdesk Với Mức Lương 18 - 24 Triệu
• Review issues and contact global customers to understand problems. Ensures customers stay informed as to the status/solution of their issue.
• Utilizes troubleshooting tools (e.g., event logs, and performance traces) to help resolve customer issues.
• Resolves or escalates multiple and varied customer issues, and documents technical work and research.
• Collaborates on cross-team and cross-product technical issues by working with resources from other groups as needed to resolve moderately complex customer issues.
• Attends readiness training and non-technical training to ensure that they become proficient in support topics. Product/Process Improvement.
• Working shifts: Fixed night shifts: 10 PM - 7 AM
Working shifts: Fixed night shifts: 10 PM - 7 AM
Với Mức Lương 18 - 24 Triệu Thì Cần Những Yêu Cầu Công Việc Gì
• Strong proficiency in English (equivalent to IELTS 6.5 or TOEIC 800 or higher).
• A genuine passion for IT and a desire to grow within the industry.
• A customer-focused mindset with the ability to provide exceptional service
Benefits:
Tại ITECHWX COMPANY LIMITED Thì Được Hưởng Những Gì
An employee who works at night (10PM -6 AM) will be paid an additional amount of 30% of the normal salary + PVI insurance + 500,000 VND food allowance)
Cách Thức Ứng Tuyển Tại ITECHWX COMPANY LIMITED
Ứng viên nộp hồ sơ trực tuyến bằng cách bấm Ứng tuyển ngay dưới đây.
Hạn nộp hồ sơ: 14/02/2025
Nộp hồ sơ ứng tuyển tại job3s.online
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