Tuyển Sales Marketing thu nhập Thương lượng tại Hồ Chí Minh - Nestlé Vietnam Ltd.,

1. Demand Capture: Complete and resolve all demand capture failures within defined service level agreement
2. Order Filter: Contact customer or internal contact to resolve blocked orders within SLA
3. Order Fulfilment:
• Contact customer, when required, to propose mitigation actions due to Out of Stock risk
• Manage Stock Allocation issue that requires customer contact
• Manage Delivery Creation issue
• Contact the customer and propose a resolution in case of Transportation/Warehouse issue related to Load Optimization, Carrier Selection, Appointment Scheduling and Delivery delay, Pick&Pack issues
4. Billing: Collaborates with billing in the resolution of billing issues that requires contact with the customers
5. Returns and Refusals:
• Be the principal contact for the customer for all returns and refusals
• Capture and register Returns and Refusals requests through Customer Interaction
• Analyze reasons for refusals and contact customers to propose mitigation actions for refusals
6. Use of reason code methodology to record appropriately root cause
7. Collaborate with relevant specialists (in COC and Market) to determine and better understand cause of master data and pricing exceptions that cause blocks or order failure

Ứng viên nộp hồ sơ trực tuyến bằng cách bấm Ứng tuyển ngay dưới đây.

Hạn nộp hồ sơ: 13/05/2025

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