Chi Tiết Tin Tuyển Dụng Sales Admin/Sales Support/Sales Associate Tại ITECHWX COMPANY LIMITED
- Hồ Chí Minh: 6th / M Floor, Vista Building, 19 Tan Cang St., Ward 25, Binh Thanh Dist., Ho Chi Minh City, Vietnam
Mô Tả Công Việc Sales Admin/Sales Support/Sales Associate Với Mức Lương 18 - 24 Triệu
• Reviews issues and contacts customers to understand issues. Ensures customers stay informed as to the status/solution of their issue. Utilizes troubleshooting tools (e.g., event logs, and performance traces) to help resolve customer issues.
• Resolves or escalates multiple and varied customer issues. Documents technical work and research.
• Analyzes problems and develops solutions for customer needs using log analysis and other proprietary tools.
• Collaborates on cross-team and cross-product technical issues by working with resources from other groups as needed to resolve moderately complex customer issues.
• Uses automated tools to deliver solutions for a wide range of issues. Provides feedback on how to improve automated tools.
• Attends case triage meetings or case discussions to collaborate and share ideas to resolve problems.
• AVAILABLE TO WORK FIXED NIGHTSHIFT ON-SITE ( 10PM-7AM )
AVAILABLE TO WORK FIXED NIGHTSHIFT ON-SITE ( 10PM-7AM )
Với Mức Lương 18 - 24 Triệu Thì Cần Những Yêu Cầu Công Việc Gì
1 year of working experience in global customer service roles
• Degree in IT or related field (Fresh graduates are welcome to apply).
Tại ITECHWX COMPANY LIMITED Thì Được Hưởng Những Gì
Cách Thức Ứng Tuyển Tại ITECHWX COMPANY LIMITED
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Hạn nộp hồ sơ: 02/03/2025
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